Community Dental Care, Robbinsdale

Scheduled an appointment 2 months ago for 3/29, did not receive a confirmation text or reminder of time so I call to confirm just to be told that my appointment is canceled because a doctor went on maternity leave last week. Which is understandable but to wait until 2 days before the appointment to inform me actually for me find out myself is ridiculous… I’ve taken off work for this appointment to not be seen. And now they don’t even offer emergency care as well. Terrible business practice would give ZERO stars if I could

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Last week I scheduled an appointment for today 8:30am. I wrote it on my calendar while I was on the phone with them, so I know I wrote the correct time. Showed up at 8:29am. Front desk said the appointment was at 8:15am, so I got turned away. Tried to reschedule and they’re booked out until November, so now I’m going to be stuck in a mental breakdown for the rest of the day. I’m autistic, so changing my schedule without my knowledge is extremely disorienting and enraging. I don’t even know if it’s worth trying to schedule an appointment anywhere this year. I can’t take work off for an appointment just to be turned away when I show up.

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I called to schedule an appointment for a sore tooth. I arrived before my scheduled time but was waiting for an hour.... Receptionist failed to tell me it was considered an emergency appointment so that’s taken as a walk in....???? So why did I schedule when I was to come in?? I left, great dental office for people who can’t speak English or don’t care about the level of care they wish to receive. You know it’s a great location when the doors are locked 24/7 and you have to buzz in. If they aren’t at the desk to let you in you gotta wait outside and try again! Boo go somewhere else

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If I had the ability to give this place 10 stars out of 5 I would. I have been to this business twice and this place has given me the best experiences of my lifetime by a mile. The first time I went this past May the doctor performed nothing short of a miracle. I didn’t even realize how much pain and time that she saved me until six months later - all credit to her. The second time I got in by getting to the business well ahead of opening - the staff was nice enough to come let me wait inside - which is going above and beyond. After a cancellation they were able to see me and did quick and efficient work which not only alleviated the pain I was in - but saved me lots of money had I gone elsewhere. This place sees a ton of people and the staff has always been very helpful and accommodating. You cannot go wrong by trying this place out - I love all of you!

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I waited 3 hrs . To been seen , the receptionists are rude , a lady came late and pass her right away. Usted of telling the doctors I been waiting , they have no customer service . A manager should be paying more attention to customer service, it’s 10am and still waiting 7/18/23

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