Katahdin Pediatric Dentistry

We had an amazing first visit all of the staff we met were sweet and engaging. Dr. To’olo was sure to talk directly to my son and make him included in his care it’s very obvious that working with kids is where he’s happy. Our tech Lexxy was also very kind and able to explain all of our treatment options in finer detail and help us figure out our best choice she even my son’s first dental x-rays an enjoyable experience something I never look forward to.

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We all know how hard getting into, a dentist for your child can be right? Even with a terrible toothache; Well yesterday, my son complained his tooth was “killing” him, got him into his hygienist, sure enough a cavity… After being told my son had aged out of all pediatric dentistry’s, I insisted they send referrals EVERYWHERE, and that I’d call and explain the situation. Katahdin Pediatric Dentistry, was first on the list I was handed, I called explained my sons situation, never once was I told we don’t take that age, we don’t take his insurance, or we are booking way out!! Instead, I was told let me talk to our doc and call you back!! Fast forward to today, my son had his appointment today, the staff were all so pleasant, the doc was patient, he listened and heard what my SONS concerns were! (my son was happy, that he was the one to explain his wants and needs)! The doc also found spots of concern, that we were unaware of! We have a treatment plan and are on the road to getting my son some relief! Thank you everyone at Katahdin Pediatric Dentistry, for caring about my son like he was yours!

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Very unprofessional experience. The doctor removed four of our son’s teeth. He has Down syndrome and is nonverbal. We needed to move our follow-up appointment because of illness. We then got told we were no longer patients because we missed an appointment. Mind you, we just had a major surgery and they are refusing to see us for a follow-up. I’m very disappointed to have to write this review however people need to know that this could happen to them before they schedule a surgery with this office.

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I brought my son and daughter in for their initial visit with Dr. To’olo today (switched dentists because Katahdin is in network with our dental insurance) and every employee at the practice exceeded my expectations. They were all kind, patient, helpful, and communicated everything clearly to us. Some dental issues were identified in both kids, but a plan was set up, and we left this afternoon with a series of appointments scheduled for each child to address each problem. I left feeling super comfortable with the plan, including being informed of our expected out of pocket costs on a thorough estimate for each procedure. My daughter gets easily anxious about the unknowns at medical appointments, and everyone was patient in explaining things to her to ease her mind, and her appointments were scheduled with this in mind…splitting them up and gradually easing her in to more invasive procedures to get her better acquainted and more comfortable at a new office. Based on this appointment alone, I would highly recommend Katahdin Pediatric Dentistry to anyone.

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Fabulous and timely dental care, as always! Kim cleaned my son’s teeth and she was exceptionally kind, patient and respectful. Dr. To’olo is the best dentist out there. He has taken excellent care of my son and his teeth for the last 8 years. When we first started going to the dentist, it was a total nightmare-- my son had a severe oral aversion and was terrified. Dr. To’olo has gone above and beyond over the years, and his compassion and patience are why my son can now sit still in the chair for a cleaning without a single tear and leave the office saying "that was so easy!" We are very grateful for Dr. To’olo and his team!

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