Venetian Dental

I was visiting from out of town when a filling fell out of a molar. We walked in and they were able to get me in and out in about 2 hours. I am very pleased with the new filling. They took the time to get my bite perfect and my tooth polished to my liking. Shelby and the front desk ladies were very kind and compassionate to my situation. They took my out of state insurance and the out of pocket cost was minimal. I’m very thankful to the dentist there for fitting me in and doing an incredible job.

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Wonderful experience! I haven’t been to the dentist in a couple years and was worried how it was going to go/cost and it was great. Friendly staff and I didn’t have to wait long. The price listed as their special was the actual price I paid which isn’t very often for the dentist/medical procedures. I booked my next appointment while I was there and am actually looking forward to the dentist again. I’ve found my new dentist’s office that I will use from now on. Thank you!

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I have ’dentist phobia’ and the dentists and associates here have been terrific! I have been taken care of in a courteous and efficient manner by the front desk manager, and associate Rhona did a great job last week, as did Lorena in my prior two visits. I have had an extraction done and it was absolutly stress and pain free. Fear not the dentist if you use this office!

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I came to Venetian from a referral. I am investing in a large sales training video series for my firm, and was concerned certain issues with my teeth would distract the viewer from my messaging. However, fixing them meant getting eleven crowns which I knew was going to be expensive and it’s money I could not afford to waste. Ultimately, I was afraid of investing in the video series (about $20K+) only to be disappointed in the final product because of my teeth. So, I spent the money and had Venetian do all the work. Wow. I am absolutely elated with the final result. When I saw the care they placed in creating my temporaries while the crowns were being created, I started getting a good feeling. But the final result came out so well, so white, straight and natural looking, I can’t wait for my video shooting day. Thank you Dr. Gaukhman and team!

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In Venice visiting my folks. Had an abscess and needed to see a dentist right away. Chose Venetian dental because my mom goes there. I was relieved to find out that they could see me right away. My initial thought was, “Hurray, this place is awesome!” However, when I called back to double check to make sure their office was in network for my insurance, I was met with the rudest, most unprofessional response I think I’ve ever encountered. I was told to come to the office to verify the information. He said that I was wasting his time calling. He was rude and abrupt and then hung up. I called back and asked him why he was so rude and he said he was the owner and he was very busy and that I should go to a different dentist. I probably should have left it at that, but, I had to see with my own eyes what type of business, with an owner like that, was actually like. I spoke to the female receptionist and told her about the rude and unprofessional treatment I’d received on the phone from the owner and suggested he maybe didn’t have the temperament to field patient calls. I then moved on and began to ask her if she could check to make sure their office accepted my insurance. Her response was that if I’d already done my research I should know already. Of course, I’d already decided with that initial rude and unprofessional phone conversation there was no way I was going to have any doctor from this office work on my teeth, so, as a courtesy, I wanted to cancel my appointment. I was told, in no uncertain terms, that I had already been removed from their schedule. No shock there. But, why would he have insisted I appear in person to double check my insurance information if he removed me from the schedule? As if this entire episode wasn’t enough of a debacle, I snapped a photo of the sign they had posted at the reception desk. I showed the receptionist her own sign and turned around to leave and I was verbally accosted by a patient in the waiting room! I told him may God bless you and he told me to go to Hell!!! OMG If I could give zero stars, I would have. And, yes, I do think I could do their job better! #lookingfordentistrunbyprofessionals Update February 28, 2024 In response to Venetian Dental. I will most definately NOT remove my review as it was NOT written in error. You don’t know me because you told me to find another dentist and not to WASTE YOUR TIME BECAUSE YOU WERE BUSY, when I inquired about whether or not your office took my dental insurance. The gentleman I spoke with on the phone DID say those things to me and DID insist I come to the physical office, which, I DID. Only to be dismissed by the receptionist and told that THEY had canceled my appointment. And that IS an actual photograph, I took, in your office, the day I came in, posted right at the receptionist desk, and was treated so rudely and unprofessional. Nice try trying to gaslight me. Not going to work.

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