Whitney Young Health - Albany Dental Clinic
900 Lark Dr, Albany, NY 12207, USAAbout Whitney Young Health - Albany Dental Clinic
Whitney Young Health - Albany Dental Clinic is a trusted dental practice located in Albany, NY and proudly serves patients in the 12207 zipcode area and nearby towns. Conveniently situated at 900 Lark Dr, Albany, NY 12207, USA, this dental office is dedicated to delivering high-quality, compassionate oral healthcare for patients of all ages. With an average patient rating of 2.4 stars, the practice has built a reputation for professionalism and care. Common treatments at this location may include routine cleanings, check-ups, fillings, and preventive dental care. Patients can call (518) 465-6330 to book an appointment or inquire about services. For more details about treatments offered, office policies, or insurance information, visit their website at http://wmyhealth.org/. Office hours may vary, so it's recommended to call ahead or check online for current availability.
Here's what the practice says about themselves: "Whitney Young Health provides quality medical, dental and behavioral healthcare services on a sliding fee scale at our centers in Albany, Troy & Watervliet NY."
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Common dental Services
Please verify with this practice for their servicesWhitney Young Health - Albany Dental Clinic
900 Lark Dr, Albany, NY 12207, USAOffice Hours:
Recent Reviews
Overall rating
This place is beyond impossible I cannot believe I’ve tried getting through to them multiple times. Each time I called was over 2 hour wait and still didn’t get through. So I went to the office and was told I couldn’t be helped at the desk and I would have to call at 8am. so I called at 8am and finally got through after 11am just to be told they can’t help me and I have to call 8 am day to day to get an emergency appointment. No appointments if I’m not an established patient. This is beyond ridiculous. What kind of service is this?
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Terrible receptionists they don’t care abt patients.This place needs to be shutdown period. half witts, diversity hiring has to stop!!Before someone’s abssessed tooth caused by their office scheduling causes serious issues with recurring problems from work by Dr Unger.you can’t be serious the 2 receptionists women’s need to be fired immediately!!I’m so glad I found another dentist office I would never go back to Whitney Young after what I had to endure as a patient thier.
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900 Lark Dr. in Albany Whitney Young Dental I was in a lot of pain. I got in fast with an emergency appointment. Everyone there is very nice. Pleasant answered all my questions did not rush me very clean. They were very thorough with my tooth extraction. They took an x-ray after to make sure there is nothing left behind. I will be going back special thanks to Tracy and Liz. They helped me a lot. Thank you so much.
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I have been seen in the ER multiple times for the SAME tooth infection. I’ve been trying to make an emergency appointment for WEEKS. They make you wait on hold for a goddamn HOUR, just to tell you all appointments have been filled try again. I called today at 8am, 20 SECONDS into the work day, waited on hold for 15 minutes at "caller #1 in line" JUST TO BE HUNG UP ON?!? I call back, AND IM CALLER #12??? Are you kidding me?! UNACCEPTABLE!
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Hello, I hope this message finds you well. I wanted to share my recent experience with your reception service, as it was quite frustrating. I was on hold for 45 minutes before the receptionist picked up, only to be placed back on hold for another 20 minutes. During this time, I feel there could have been better communication. When placing a caller on hold, it’s helpful to check in periodically if the hold time extends beyond a few minutes. This experience lasted over 30 minutes total after the initial wait, and I believe some retraining might benefit your team to improve customer interactions. I appreciate your attention to this matter, and I hope my feedback helps enhance the service for future callers. The receptionist was great when the call was finally answered. Thanks,
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