Richard E. Aguila, D.D.S.

Dr. Richard Aquila was recommended to me by several friends. Recently, he removed a fractured titanium screw and started the process for a new implant. As a patient, I recommend him without hesitation. He is an excellent, dedicated periodontist and an extremely skilled surgeon. Dr. Aguila is very professional, friendly, and kind. He made sure that I was comfortable during the entire procedure. Dr. Aquila and his assistant are aware that I am profoundly hearing impaired, so both were careful to make sure that I understood everything that was said. Thanks to Dr. Aguilla and his entire staff. I could not ask for better care.

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Update: 11/10/2021: After agreeing with the office manager, Lydia, to pay a small monthly amount and pay this balance off (even though we should not have been charged the extra amount anyway) she still sent this bill to the collection agency and now it has affected our credit score. When my son called to talk to her about it, she claimed that "your mom did not hold up her end of the deal and pay the monthly amount we agreed on." She was so mean to him and so demeaning, to an 18-year-old kid who is trying to talk about a bill on his parent’s behalf. I could not even speak with the collection agency about it because they put the bill in my son’s name, who was 15 at the time of the procedure, not exactly paying his own medical bills at that point, or even now at 18 since he is in still in school. He finally convinced them to put the bill back in my name so that I could at least talk to them about it. The office manager Lydia promised to send me a monthly invoice showing the balance due. I never got an invoice, so I did not pay it out of thin air each month. Then when a few months went by and I did not send payment (with no monthly invoice) she send it to collections. We have worked so hard to improve and keep our credit score high and it is so disheartening when a practice has absolutely no care in the world for the people they claim to take care of. It is truly just about money and it is sad. I do not recommend this practice or this doctor. In 2017 Dr. Aguila performed a frenectomy and gingivectomy on my son who was then 15. The procedure went ok, I paid my portion all up front (we have medical and dental insurance so they told me what my amount would be). My son had some persistent bleeding afterward and I called the office a few times but never got a call back. His pediatrician ended up talking to me about it and making sure he was ok. At that point I was disappointed in their post procedure care, especially since he was a child, but just decided I would never return to that office. But, fast forward three years and I get a bill in the mail, yep three years later, for over $300 (I had already paid around $600-700 before the procedure) and they claim the insurance didn’t pay as much as anticipated and now I owed them more money. My kids have had a lot of dental and orthodontics and never have I had a provider charge me three years later for services. When I called the office manager to talk to her about it they said she was with a patient and she did not return my call. Unprofessional business practices and uncaring staff and doctor.

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This was by far one of the best experiences I have ever had in a dental office. I have always had such fear regarding dental work but their entire office staff put me completely at ease from the very first appointment. The professionalism and kindness from each member of the staff has been outstanding. Dr. Aquila listened and made me feel so at ease from the first visit throughout my dental treatment. I recommend Dr. Aquila and his staff without any reservations.

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Dr. Aguila is a fair and reputable man! He stands behind his work and is a fine and talented dentist! I would use him again in a heartbeat! His staff are wonderful and never make you feel like a stranger! Shout out to Jen and Lydia!

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Dr. Richard Aguilar, DDS is an excellent doctor and my husband had a wonderful experience with his office. We could not be more pleased with the results. His assistant’s make the experience great no matter what you are having done. You always know that they have you best interest at heart. Kudos to him and his team. CLH

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