J.Bradley Hall DMD

The office staff is very unorganized and one was extremely rude, nearly yelling in my face about printing out a treatment plan for me. Two days before my appointment they made a mistake with my insurance, quoting me almost $2,000 for something was was almost completely covered by my insurance. When I brought this up to them they told me they would take the day to call the insurance to have things figured out. The next day they called me and asked if I had any questions about my appointment. They had actually had not figured anything with my insurance out and took another day to “figure everything out”. They called me 30 minutes before my appointment with the correct estimate of my copay. It should not have taken then three business days to give me a copay. I’ve gone to the office about four times and never actually had any work done that I needed. It seemed every time I went we did X-rays and the dentist would something else to my treatment plan but the treatment plan was never actually done. I really loved the first dental hygienist I had but the 2nd one dental hygienist was unnecessary rough.

Was this helpful? Yes (0)

The most painful and unusual dental cleaning hygiene I’ve ever been through, very uncomfortable. You wait for long time, and no other customer in line. Also on front desk you wait for long time. I used the insurance card and they always charged. I found another place and with the same dental insurance I was never charged and I am treated very well.

Was this helpful? Yes (0)

I started with Dr.Pazos in April, for a crown, then when that was done I did 2 implants last month, which were started before COVID by another dentist, that then retired up in North Georgia. Dr. Pazos is amazing, the team is great, and so friendly. My son now had his Wisdom teeth removed by Dr. Hall, (also great), and another son is having general work done by Dr. Pazos. It has been the best dental experience in my life. The office is beautiful, and very high tech. We, as a family are so happy we found these great professionals. Frank

Was this helpful? Yes (0)

I chose this dentist due to it being the only one on my insurance plan. My first hygienist was phenomenal — calm, caring, and very thorough. What did noticed in my six years of going there was how every time, thousands of dollars of unnecessary work work be written into a “plan” — a couple procedures I agreed to, but some of imminent concern mysteriously resolved on their own. As I was approaching retirement — the considerable decrease in income and no insurance — I succumbed to one of his stories of doom and disaster and had a previous porcelain crown replaced along with having a root canal. This was almost $1000 co-pay after insurance, but I was told that because a church of porcelains had broken off, bacteria could get underneath, cause decay and serious pain/problems in the near future. After the procedure, I experienced pain and discomfort for the FIRST time on that tooth. I returned to the office to have the crown ground down a little bit AND he started to grind on the tooth above it trying to make the two teeth mesh better. Slight discomfort brushing was better than going back and having him destroy the integrity of surrounding teeth (which would then need fixing in his next “plan”). Less than 2 years later, my crown popped off — no hard food chewing involved. The scenario he described happening if I didn’t replace the crown came to fruition. The tooth is decayed so badly the tooth now needs to be extracted. Calling his office, I find it will cost me $150 just to have him evaluate HIS ineptitude. Plus, the extraction will most likely run at least $300 (but, of course, no true estimate — or even reasonable range — can be provided for extracting a back molar which they already have extensive history on. Another dentist estimated the cost at $425 because they obviously are a more professional group with an established price list. So, now I’m SOL scrambling looking at other options just to remove a tooth which never needed fixing — I discovered my old porcelain crown had metal underneath which still had an excellent seal. I had no pain. I had no issues. I just had the insecurity of entering retirement with looming future dental issues, and I had a dentist whose priority seems to be $$.

Was this helpful? Yes (0)

I was so happy that Dr Hall and his team could assist me after losing a large filling. As a transient boater passing thru Fernandina with a tight schedule, I so appreciated their creating room in their day for me. The practice is well run, incredibly clean, and very professional. The procedure was explained and completed competently and quickly. If I ever move to the Island, this would be my choice for a permanent dental practice. Highly Recommend.

Was this helpful? Yes (0)