Central Florida Oral & Maxillofacial Surgery P.A.

Shout out to Dr. Loughner he is one of most compassion and empathic doctor I have encounter when trying to get an appointment during these days. It was such a nice experience talking to him and assisting my daughter the other day. Thank you Dr. Lounghner and Dr. Hall.

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OMG! I felt a lot of Pain when they were taking out a moler! Supposedly you only feel pressure but this WAS pain!!!! Omg never again!

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Do not come here, I am a college student and I was referred by UCF health services to this place and it became a nightmare! I understand billing goes through insurance and whatever the insurance doesn’t cover will be the patient’s responsibility. I went for my appointment and their wasn’t any solution to my health concern. I moved from home location and never heard from them ever again; not even a follow up to my health concerns or a call. I was contacted by a collection agency that I owed $880 for a one time visit. I called the billing manager Ruth and she was extremely unhelpful and unprofessional. Ruth called me “irresponsible” for not knowing I had a bill and not paying them. The collection agency told me to call them to kindly ask them to help me during COVID-19 pandemic but Ruth refused to not help me and was so rude. This office is not health professionals at all. I understand, I have a bill for bad health service because the doctor didn’t even care for my health concerns due to not having a follow up but IT’S NOT OKAY TO TREAT A PATIENT WITH DISRESPECT BECAUSE OF AN OVER DUE BILL. PLEASE AVOID COMING HERE, go somewhere that will actually care for your health concerns and will not overcharge because they said hello, my name is DOCTOR. Please go to a place where the front desk and billing manager is professional, educated, polite and know how to do they’re job correctly. I was just asking for help not to clear up the balance! HEALTH SERVICES NEED TO DO THEY’RE JOB CORRECTLY SO PATIENTS DONT DROWN ON A MEDICAL BILL. READ COMMENTS DOWN BELOW OF OTHER PATIENTS IM NOT THE ONLY ONE!

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Absolutely love CFL Oral and Maxillofacial Surgery! Dr. Loughner is extremely thorough and explained my TMJ issues in great detail. When my insurance denied the splints I would need to correct my TMJ, he wrote a very poignant and persuasive letter to win my insurance appeal. Above and beyond the physicians, Kaylee at the Oviedo office was instrumental in getting my schedule straightened out so I can finally fix this problem that has plagued me for years. Thank you, Kaylee! You were such a huge help, and I am so grateful for you!

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I had all 4 of my wisdom teeth extracted this past wednesday. At the time of extraction the nurses and doctors were nice enough, however I called them today with a serious medical inquiry about clots falling out. All they told me was "call us back if you are in pain" and hung up immediately after without letting me ask any follow up questions about preventative care to make sure the sockets dont dry out or get infected. I had to contact a completely different surgeon in a different practice who was nice enough to explain to me what had probably happened and what I should do moving forward. I am beyond disappointed and upset with the way this had been handled. If a patient is calling about something as serious as a clot falling out you should at least give them the time of day rather than rush them off the phone. And as a side note, im a grown women, when I ask a question about medication I will be receiving when I'm strapped to the operating chair, the appropriate answer is not "happy drugs". The doctors are fine. The nurses there need to change their attitude and get a grip on how to properly conduct themselves in a medical environment.i also felt like one of the nurses was getting annoyed with me due to me experiencing anxiety at the time. Mind you, I have never been put under or had any minor or major surgery. I was reasonably anxious and it was not helpful to feel like I was being judged or being made to feel as if I was an annoyance.

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