Robson Family Dental is a trusted dental practice located in Grand Rapids, MI and proudly serves patients in the 49546 zipcode area and nearby towns. Conveniently situated at 2355 E Paris Ave SE, Grand Rapids, MI 49546, USA, this dental office is dedicated to delivering high-quality, compassionate oral healthcare for patients of all ages. With an average patient rating of 4.1 stars, the practice has built a reputation for professionalism and care. Common treatments at this location may include routine cleanings, check-ups, fillings, and preventive dental care. Patients can call (616) 942-9595 to book an appointment or inquire about services. For more details about treatments offered, office policies, or insurance information, visit their website at http://www.robsonfamilydental.com/. Office hours may vary, so it's recommended to call ahead or check online for current availability.
Here's what the practice says about themselves: "Welcome to our Grand Rapids MI dental office! For superior dental care, call Robson Family Dental today to schedule your next dental appointment with us!"
I was very disappointed in my customer service experience with Robson Family Dental. I scheduled an appointment over a month in advance and was called upwards of 6 times during that month as several different people kept asking for my insurance information. I also tried to say multiple times that I am transgender and prefer to be called "Valerie" and was still dead-named in every interaction I had with this company. I simply ended up cancelling my appointment when they said I would have to pay out-of-pocket despite having valid insurance.
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I’ve been seeing Dr. Robson for many years. I trust him 100%. Great dentist and wonderful office personelle.
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If only I could give ZERO STARS!!!!!! HORRIBLE!!!!! HORRIBLE!!!! HORRIBLE!!!! CHAIRSIDE MANNER!!!!!!! Drove 2 hours for my fiancé to see the dentist for an emergency and have a tooth pulled. He was there for less than 10 mins. Didnt look in his mouth. Didnt pull his tooth. Argued with him over his very active dental insurance. Then charged him $120 for 2 xrays when xrays are covered. They literally did nothing. He has been coming here for over 30 yrs since before the current dentist took over. This is an absolute shame, that you would treat your life long patients like that.
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We have been going to this office for several years. Always very informative and thorough. Friendly and knowledgeable staff. Always able to fit us in whenever we have a special need. We highly recommend this office for your whole families’ dental needs.
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VERY rude and unfriendly receptionist. Called to simply have my x-rays transferred to a new dentist and I was questioned and hounded by her about my mother’s balance from years ago like it was my responsibility to pay for it. Information that should have remained confidential. First off, she tried to scam me and said the outstanding balance was under my name.. Extremely unprofessional and fraudulent behavior.
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