Clark & VanOverloop Family Dentistry

DO NOT GO HERE!!! I went to just get a check up on a tooth in pain and they told me it was a root canal and I had to go somewhere else because they don’t do them. Totally fine. So the dentist tells me that I’ll be able to get in that week (I went in on a Monday after dealing with tooth pain since Friday night) and it’ll be a quick fix because the antibiotics will take care of the pain. So I went home hoping for the best but still in severe pain and took the antibiotics like suggested. Antibiotics didn’t do anything for the pain and I called the place for the root canal and turns out the dentist lied, I couldn’t get in for another 10 days. Upon finding this out I called the office to ask for something to help because that’s an insane amount of time to wait while being in that much pain, and they just told me to keep taking the same medication I was taking before which was not working at all. Even with telling them this they did not care and continued to tell me the same thing. 2 days later I was still in severe pain and had to call again to ask for something to help because it was so bad to the point I couldn’t eat or sleep very well and it had been 5 days, only for them to be incredibly apathetic and to tell me to wait for the antibiotics to kick in even though it takes antibiotics 24 hours to kick in and it had already been past that. I had to freak out on them over the phone in order for them to do anything, which was only calling the place that I was getting my root canal done and somehow getting me in earlier (which they should have done day 1 with how much pain I was in but I had no idea that was an option since they didn’t tell me so again I felt lied to). Included in me freaking out on the phone in order to receive care was me telling them to cancel all my future appointments because I’m no longer interested in seeing a dentist that will not do anything for a client in pain (if they’re drilling and I feel pain how will I know you won’t respond the same way and just expect me to deal with it?). So now I have the root canal done and I’m hoping to be done with this place and then I wake up to a voicemail from them asking to schedule even though they know I already told them I didn’t want to. I then call them to let them know how displeased I was with this kind of care and service, only to be met with the same apathetic attitude and one office member laughing at me when I was frustratedly recounting what had happened to her. This place only cares about your money, not you. Please don’t waste your time or money here. They do not care about you

Was this helpful? Yes (0)

Alayna did a wonderful job at my cleaning appointment. She is friendly and has a very gentle touch. Dr. Clark’s office provides the highest quality of care and professionalism.

Was this helpful? Yes (0)

A great hygienist. Alaina was thorough and gentle. The dentist (Dr Clark) does not high pressure by telling a bunch of things that have to be done. All the people are very friendly and welcoming.

Was this helpful? Yes (0)

Clark & VanOverloop is the best dentist office I’ve ever been to. Everyone is so nice and makes you feel so relaxed. When I leave after a cleaning my teeth don’t hurt for days like other places I’ve been in the past. Dr. VanOverloop is who I see and I love his perfectionism and care he takes while doing fillings and crowns. Hands down would 100% recommend them.

Was this helpful? Yes (0)

"My experience at the dental clinic was exceptional; the staff was friendly and professional, and the waiting time was minimal, which I greatly appreciate. The attention received from the dentist and his team was excellent, with clear explanations and patience. The facilities were immaculate and well-equipped, reflecting a high standard of quality. I highly recommend this place to anyone looking for first-class dental care in a welcoming and professional environment."

Was this helpful? Yes (0)