Bayside Family Dentistry Helen Hong DMD is a trusted dental practice located in San Mateo, CA and proudly serves patients in the 94403 zipcode area and nearby towns. Conveniently situated at 34 28th Ave, San Mateo, CA 94403, USA, this dental office is dedicated to delivering high-quality, compassionate oral healthcare for patients of all ages. With an average patient rating of 4.3 stars, the practice has built a reputation for professionalism and care. Common treatments at this location may include routine cleanings, check-ups, fillings, and preventive dental care. Patients can call (650) 349-2343 to book an appointment or inquire about services. For more details about treatments offered, office policies, or insurance information, visit their website at http://www.bayside-dentistry.com/. Office hours may vary, so it's recommended to call ahead or check online for current availability.
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All of the staff at Dr. Hong’s office were very welcoming. I have an anxiety of seeing the dentist, especially with my fear of drowning, but the dental hygienist was caring and made sure I’m ok. One more good thing about their service is that they show you the cost upfront which helps you make informed decisions about your upcoming appointments. I definitely recommend seeing them!
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The whole team is great! Dr. Forer takes care of business and makes sure you’re comfortable. Jennifer at the front desk goes through everything beforehand so there aren’t any surprises when you pay your bill. Everyone is very thorough and friendly. Highly recommend!!
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Would not recommend this dental office. The front office staff not friendly, the treatment room was freezing, needed a blanket. The dentist would not even see me unless I had an x-ray first. The office asked me to email my x/rays from my previous dentist. I emailed my previous dentist 2x to send the x/rays and copied this office on the email. No one f/u to see if the x rays were received. Not professional. When I refused the x rays Dr. Hong said she does x rays every year, that is her process. I refused because x rays are not needed every year, and this is the first time I heard this from any dentist, not ethical. Not interested in this money hungry dentist. Going elsewhere.
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Debbie is the best dental hygienist. She was really thorough and has a kind and calm demeanor. She made the experience a lot easier for someone like me who have so much angst about going to the dentist. Also, she did not try to shame me about the excessive plagues on my teeth. Despite the fact that I did all the required dental care steps at home everyday, plagues are still a problem for me. Unlike other hygienists I had, Debbie never commented this as an issue. So appreciative of her professionalism.
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My experience with Connie was wonderful. She was gentle and professional, and helped me improve the way I care for my teeth. Great people in this group, starting with Dr. Hong.
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