RIVERPARK DENTISTRY - DR. SHELBY P. LAPIAD, DDS

Dr. Shelby Lapiad’s dental office is like having family and friends caring for you! They use the highest accountability , and care while caring for your needs. The staff, always greats you with a smile, and acknowledges you, as soon as you walk into the office. I highly recommend this office for all your dental needs!

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The most amazing dentist ever. I love Dr. Lapiad she is so professional and thorough and wonderfully polite and nice. Her staff is also amazing and helpful and very positive. I will be taking my family here for now on and I just love the status I highly recommend.

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Unfortunately my teeth are in bad shape. I am so scared and nervous at dentist so I always put it off. Pam the hygienist was so patient with me and so thorough. I was so embarrassed but she didn’t make me feel bad in anyway. Her and the Doctor were incredibly nice. I also had a problem with my retainers from my previous orthodontist and they fixed it for me. I really recommend this place!

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Beautiful office! The staff was very helpful and attentive. The hygienist was very thorough with my new patient evaluation. The treatment room was very comfortable with a great view and the option to watch Netflix. I look forward to future visits.

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It has taken many months for me to get to the point where my dissatisfaction has outrun my patience regarding a request for a service at this dental practice. After much consideration and discussion with the dentist, I decided to address my missing tooth with a solution that wouldn’t break the bank or compromise comfort. The dentist, understanding my concerns, proposed a solution that seemed ideal—a middle-of-the-road option that would seamlessly fit between my adjacent teeth without the need for invasive procedures like expensive implants or bridges with wires that I pointed out I was not interested in. Initially relieved, I underwent the necessary preparations, including root extraction, collagen treatment, and antibiotics. Anticipation grew as I looked forward to finally closing the gap in my smile. However, upon returning for the fitting, I was shocked to find that the proposed solution had morphed into a full bridge with wires, completely contrary to what was discussed. Despite expressing my dismay, my concerns were downplayed, leaving me feeling embarrassed and unheard. Despite my discomfort and inability to eat or sleep with this new fixture, which was not the solution I signed up for in the first place, I was encouraged to persist, with promises that I would ’get used to it.’ This affected not only my speech but also my confidence at work. I have not been able to persist and wear this. In the end, I am left with a disappointing outcome that not only fails to meet my expectations but also undermines my trust in the dental practice. It’s disheartening to walk away from a supposed solution feeling like I’ve been shortchanged, especially knowing that my dental insurance won’t cover a revision.

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