Silver Smiles Snellville - Arthur B. Silver DDS & Meagan Sturm, DMD

I had my braces installed by Ms. Abby and my experience was great. I was extremely nervous with getting my braces installed & she ease my concerns from the start. She explained each step of the process . Abby thanks for your professionalism & care during my visit. Awesome experience.

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After the first two initial visits leaving a sour taste in my mouth (npi), I was scheduled to come in two weeks from my second appointment to have my braces corrected. I am grateful that after all the phone calls and emails that were made voicing my frustration with the lack of professionalism and accountability with my brackets, I was then placed in Abby’s care. She did a phenomenal job not only correcting every loose brackets that had came off, but even correcting the ones that she felt could have been positioned better. She was extremely pleasant and professional in her craft and was transparent about the entire process. I’m so glad that she took her time to make sure that they stayed on and that I was confident with them before leaving. While I do not expect for any office to be perfect, this type of professionalism is how I assume an office should operate with ratings as high as this one. After having my braces corrected, Abby gave me a call a few days later to inform me that my follow-up appointment would land on a week that she would not be in office, so we switched it to a day where she would be able to see me. It has been two weeks since my third visit and I am very satisfied with the correction. The last visit definitely made up for the first two and I am hoping that it’ll be easier through the remaining treatments.

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I feel so blessed to be here. I recently transferred care from another orthodontists office that did not take my teeth alignment seriously, but here at Silver Smiles they have been extremely professional, easy to communicate with, communicated with me my treatment plan and things they would like to change about my smile which I completely agree with. They changed out my attachments, started me on new trays, let me take all of my trays home, gave me a bag of everything I will need to care for my teeth, and gave me my confidence back. Their office is very clean, they have updated technology, it was soo easy to get an appointment here and to make a follow-up appointment, and the staff is so pleasant. I feel completely confident in Dr. Meagan and her staff and I am so happy they are a part of my teeth alignment journey. I have not had to wait long in the waiting room (less than 3 minutes each time) and each appointment has been hassle-free.

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It’s always a pleasure when I go in for my adjustments. The entire office staff are always so kind. I remember when I first got my braces on I experienced a death in my family and I was pleasantly surprised to receive a condolences card in the mail. And everyone in the office wrote something kind and signed it. It brought me to tears. What business is doing that these days? Not many. It goes to show that they don’t just want your money but they actually care about you as a person. Honestly I’m in my 40’s and these are my 3rd set of braces (last time I promise) and Dr. Meagan is hands down the best orthodontist I’ve encountered. She’s always smiling and most of all she knows what she’s doing. I’m now at the end and my braces will be off in 2 months and I intentionally waited to review to see would the great customer service continue… AND IT DID! I highly recommend Silver Smiles for kids and adults. P.S. I am writing this review on my own :-)

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I love the staff. But I feel like the service takes forever. I mean like going every 3 months I feel like it slows up the process tbh. Because after a month my teeth don’t really move until I get them tightened again 2 months later. When my daughter had them she went once a month and her progress was so much faster

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