Fresh Orthodontics

Beloved Dr. and staff do their best, but communication is bad and they seem to have too many patients to fit into their hours. Appointments run very late even in the morning. Think this is a great practice if you have a straightforward issue and a younger kid who can afford to miss school for appointments or wait months for a make up appointment if they are sick. Our insurance info was lost, we were yelled at for cancelling appointments for being sick during the height of Covid, and for a parent not attending the appointment (even though they never told us that for the first 4 years or before said appointment). My kid was many times sent home with either incorrect information and/or supplies and then we were accused of delaying treatment and yelled at publicly in their office for requesting an email update of her complicated situation which went on for years longer than anticipated. They are nice but clearly overwhelmed by the amount of patients. The final teeth came out fine but it is highly unusual to blame the patient when a procedure does not go as planned especially when part of that is the office being unable to fit in a patient for many months at a time for a quick check in to see progress.

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Adult with regular braces here, I’ve been going to Dr Khanna for over a year and I am so impressed with the results that I’ve seen in that time. When I first started looking for braces or Invisalign to fix my midline and bite, other orthodontists made me feel like what I wanted to achieve was either stupid, impossible or so simple. I just had to meet Dr Khanna to understand that my goals were reasonable and achievable, and he explained to me how. I believe he is the best at what he does. He’s kind, thorough and prioritizes his patients’ results. That does mean that he is pretty heavily booked and he takes his time with each patient. I enjoy overhearing Dr Khanna talk with and explain thoroughly with each patient their process because it’s clear he really cares. If you’re going to invest longterm in your teeth, Dr Khanna is a very good investment.

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I don’t often go out of my way to write reviews, but I had a really positive experience with Fresh Orthodontics. I did invisalign treatment with Dr. Khanna starting last year. He was very kind and attentive and the staff are very friendly. I unfortunately was not able to complete my full treatment with him because I was traveling and ended up moving out of New York. The office very kindly refunded me the difference and despite not being able to complete my treatment, I’m very happy with how my teeth came out. Out of all the ortho consultations I had (5 total) Dr. Khanna was the most attentive and helpful and made sure to answer any questions I had. I would happily recommend him!

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I am a current patient, still in treatment so can’t share the final result yet but hopefully will do soon :) I just decided to check reviews of my orthodontics clinic (yes, I haven’t checked the reviews before treatment because my primary dentist recommended this place to me, I very much trusted it). So, I saw a couple of reviews about scheduling and would like to share my experience. I needed to see a doctor a couple of times before my exact scheduled date and I have never been denied to do that, the receptionist always helped to find an optimal / earlier date, and time to see the doctor if it was necessary. The doctor and staff are very helpful and friendly, and the explanation of what to expect during treatment is very clear. The place in general is very clean and neat! * I am an adult and really like the approach to me regarding the braces/ treatment process.

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Much overdue review. My children have been with Dr Khanna’s office since my oldest needed to straighten his teeth, currently working on my second and I’m sure we will be bringing my youngest here soon as well. Dr Khanna’s extremely knowledgeable and answers questions/concerns thoroughly and work with the parents to make the best decisions for their children’s oral care. Yes, every business goal is to make money but with Dr Khanna, you can tell he also takes pride with the work and outcome from his patients. Even though we moved across the state and have many good reviewed ortho practices near us, we still travel the hour+ drive back through the NYC traffic specifically because we know that my kids’ teeth are in great hands.

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