Dental Associates of Madison

Everyone in the office was so nice and Amanda was great I felt so comfortable with her taking care of my teeth she was AWESOME 🥰

Was this helpful? Yes (0)

First time patient today. Loved the entire staff. Front desk was amazing, dental hygienist was great and Dr.Tony was wonderful as well. :)

Was this helpful? Yes (0)

They were awesome! I was kinda frustrated because I couldn’t go back. So they assured me everything would be ok ! He said that it was fine. They had to extract a tooth. Thanks for your concern for me as a dad! Great staff

Was this helpful? Yes (0)

The office staff has not been the same since they hired new front end personnel. They are rude and disrespectful and blames you for their mistakes with scheduling and cleaning. When you say customers are always right, you need to think twice about this dentist office. I prefer the old staff that was there when they were located on Madison Blvd/Wall Triana. I have been going to this dentist for over 10 years and never had a problem until now. Everything is different. They show favoritism to those that are not colored. I will be finding a new dentist office. They also neglected to schedule a filling for my daughter waiting for her Medicaid insurance to be cancelled when in between that time she was seen 3 times with no fillings done while she was still covered under Medicaid. When she finally gotten the fillings completed her cavity had spread to other teeth near by and now needed more than the original fillings found the first time. They know your insurance only pays for procedures yearly and they scheduled two procedures and wanted me to pay close to $200 because my insurance wouldn’t cover the second procedure.this would have never happened if they didn’t neglect to have the fillings done the year before. That’s right, they waiting whole year for her Medicaid to expire. There is a black lady named Sheree or something of that nature who causes all the issues and told me to find somewhere else to go if I didn’t like their services. That’s exactly what I’m going to do..

Was this helpful? Yes (0)

The quality of care at this practice is not great and they are disorganized. They lost me as a patient because they “lost track” of my second appointment. Took off work to be there on time and wasn’t even seen. No apology, no offer to reschedule. Very po-dunk Alabama.

Was this helpful? Yes (0)