Dr. Jeffrey S. Zaller, DDS

Love this office especially Missy, Trish and of course Dr Zaller. They do fantastic work and they make it fun too. Ken is also great, love seeing him at the end of my visit. This office is the best and I highly recommend it!!

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I was so afraid of dentist but when I went to aspen dental it was a nightmare but when I found Dr. ZALLER and Dr.LESSANS was the best thing I did for myself they make like going to the dentist Dr.LESSANS took her time talk with me told me step by step what she was doing and my mouth never feel better. THANK YOU DR.LESSANS if anyone is afraid of dentist go to Dr ZALLER dental office

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I found out about Dr. Zaller from a post in the Reisterstown Facebook group. I was looking for a new dentist & someone wrote a glowing review about going to him & how Dr. Zaller put him completely at ease (the person didn’t like going to the dentist). I called immediately & made an appt. That was over 5 years ago. Both my ex-wife & our son go to Dr. Zaller’s office. His practice has grown considerably from my initial visit when he was the only dentist. Now there’s three full-time & one part-time dentist. I cannot recommend his practice enough! His entire staff has always been extremely professional when I’ve dealt with them.

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I needed some work done. Zaller put a crown on my tooth. It was loose. I told him. He said come back in a few weeks if it still doesn’t feel right. I did. He made me wait for an unreasonable amount of time. When he finally saw me, he had an attitude and told me he couldn’t fix it. I should go to a different doctor. Then he had the nerve to charge me for the visit. He was also unhappy with me, because I couldn’t have all my mouth work done immediately. I’ve never been treated like that before.

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I went to see Dr Zaller a few years ago, as I moved to Reisterstown in 2015. My first visit was fine. As I needed A LOT of dental work, they were real nice to me and got me right in as a new patient. He wanted to set me up on a treatment plan which I denied as I was already planning to have all my teeth pulled, but at an oral surgeon, because I wanted to be put to sleep. Since then, the specialized oral surgeon who has an anesthesiologist, requested a referral from my dentist. I called dr. Zaller’s office, and requested the referral. His secretary immediately told me she didn’t understand what I was asking for. I told her I needed a referral to an oral surgeon to which she replied she didn’t understand. I asked to speak to the doctor and she told me "No", and that I needed to call the oral surgeon back and find out what they needed. After speaking to the oral surgeon again, they told me they just needed a simple referral, something very simple that any doctors office should be able to give me... I call Dr. Zaller’s office again, and was once again denied the referral.. After 4 months of dealing with major dental pain, and his secretary telling me that I wasn’t able to speak with him on the phone, I eventually just stopped in and he wrote me a referral in 2mins.. After having the dental work completed, buy a specialized oral surgeon with an anesthesiologist on duty, that’s located over 3 hours away, I called Dr. Zaller’s office again, and was once again denied a needed dental appointment as a follow-up, by his secretary... If you can get a hold of dr. Zaller, I think he’s a fine dentist, however his secretary is incredibly incompetent and I think that reflects very poorly on Sr. Zaller’s ability to hire employees, and has me questioning his ability at this point, and I can only assume that because I wouldn’t let him pull my teeth with only Novocaine, that I was being treated poorly by his "Office"... This makes them seem incredibly greedy to me. Because of these things I will no longer be visiting their office, and I don’t recommend that you do either...

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