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If I could give it a minus score I would. I made an appointment today as a new patient. OK first of all the parking lot situation is subpar. While I’m walking through the back I see a window in the basement that looks like Dr. Frankenstein of teeth it was filthy. I open the door to the building in the front and the smell was so bad I just turned around and left. Yeah to me that’s so unsanitary I don’t care how old a building is. I have a Old house yet it has never smelled that bad. Yeah I found a different dentist.
Do not come here for dental work! I was a new patient complaining about toothache pain in March 2021. You walk up several stairs to get to the office, once inside; the lobby and restroom is small. Through the door; the dental chairs and equipment are too close together. First visit, the x-ray machine wasn't working so it was unable to take the picture of my mouth. I have limited mouth opening due to injury/ trauma to my mouth. Dr. Hillaman is impatient, unfriendly, rude, and not very compassionate. She was getting aggravated I was unable to open my mouth even though my husband explained why. Dr. Hillaman was way too rough pulling out my tooth. Then, I had an x-ray done right after the extraction was over, I was in tears from the pain and ready to go home.This is not the place to send young children or children and adults who are mentally challenged.
Doc is snappy impatient snd needs to retire her staff friendlier then her dont go there building tools equipment old run down
Went today with four elementary school aged children, who had only been once before to another dentist. I really wondered how they would do as they had to get several fillings each. All of them actually enjoyed the visit. The dentists and hygienists are wonderful. The children are all grateful for their fillings. Positive experience. The office staff is efficient, helpful friendly. Very satisfied.
DO NOT TAKE YOUR CHILDREN HERE! We have taken the children to visit this dentist regularly. The 8 year old had a filling done here last September and the dentist had to rework it this July. The dentist overfilled the tooth and did not file it down, disrupting the bite. Then we took the 6 year old here recently with some tooth pain near some caps she has on her back teeth. The dentist took xrays and said it might be growing pains. Throughout this visit the dentist said multiple times that she is not a children's dentist and that if the 6 year old continues to experience pain we should take her to a children's dentist. That was all we needed to hear to seek out a new dentist. We took the 8 year old to a children's dentist yesterday because of an abscess growing near the tooth she had filled twice at Dover dental. The xrays done yesterday show a botched job on the filling. It doesn't cover the cavity and there's a large overhang, making it difficult to floss and causing food to get trapped there. In addition, the 8 year old has FIVE more cavities that the dentist at Dover missed. One of these cavities is quite small and could perhaps be new. The other four are large and down to the nerve of each tooth containing one. It's been four months since she was seen at Dover. There is no question in my mind that the dentist just missed them. So now the tooth with the botched filling must be extracted. And we are looking at four teeth that need nerve work and caps. This woman has no business accepting children as patients, doing work on them, and then claiming that she is not a children's dentist. This is potentially permanent damage being caused and why?! It just seems greedy to take these little ones under your care and have photos of other children you have treated on the wall and then say that you aren't a children's dentist. Was that her disclaimer so she wouldn't feel she could be held accountabl when we went to another dentist and realized the mistakes she had made? Oh, and the dental assistant "washed" her hands for all of 5 seconds before moving on to the next patient. That is poor hygiene in any world and during these hard times that we are in, that is appalling. In addition, the place is filthy. The seats are ripped. Who knows the last time the floor was cleaned? The little caddy that holds all the electronic tools is covered in dust and grime. I can't even believe the children's mother took them there for this many years! The first time I saw the place I was disgusted, but stuck around to give it a chance. The staff was friendly enough, but, unfortunately, you need more than that to succeed in the health care field. DO NOT TAKE YOUR CHILDREN HERE!